Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us
100MilesTooFast UG (limited liability)
Email: info@100milestoofast.de
You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by email).

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the deadline expires .

Consequences of the revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.

We may refuse to refund you until we have received the goods back or you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract.
The deadline is met if you send the goods before the deadline expires.

The buyer bears the direct costs of returning the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not exist or expires prematurely in the following cases:

For individually manufactured or personalized products (e.g., with a customer-specific identifier or design).
For goods that are no longer considered new after the protective film has been removed .
Once the protective film has been removed from the picture or the seal has been broken , an exchange or return is excluded , as the goods will then show signs of use and can no longer be sold as new.
Information on returns and liability for transport damage

According to § 357 para. 7 of the German Civil Code (BGB) , the consumer bears the direct costs of returning the goods if the entrepreneur has informed him of this.

Additionally, we would like to point out that, according to § 357 para. 4 of the German Civil Code (BGB), the consumer is liable for any loss in value of the goods.
which is due to improper handling or inadequate packaging during the return shipment.

The customer is obliged to pack the goods adequately and securely for return transport.
Damage caused during return transport due to inadequate packaging,
These costs can be deducted from the customer's refund amount, either partially or in full.

We therefore recommend using the original packaging or packaging the goods in at least equivalent secure packaging.
to avoid transport damage.

§ 1 Subject of the Mystery Box
(1) The mystery box is a surprise product. The contents are randomly selected and are not known to the customer before purchase.
(2) By purchasing the Mystery Box, the customer expressly accepts that the contents may vary and are based on luck or chance.

§ 2 Exclusion of the right of withdrawal
(1) According to Section 312g Paragraph 2 No. 1 of the German Civil Code (BGB), there is no right of withdrawal for goods whose nature or content is not suitable for return due to their nature or whose value is impaired by opening or use.
(2) Since the mystery box is a random product and its economic value cannot be restored after opening, a cancellation is excluded.
(3) By concluding the purchase agreement, the customer expressly accepts that the Mysterybox cannot be returned or exchanged under any circumstances .

§ 3 No exchange and no refund
(1) Exchanges for reasons such as dislike, expectation of a certain content or subjective values are excluded.
(2) The mystery box cannot be exchanged for any other item, nor for a credit note or refund.
(3) This applies to both fully and partially opened mystery boxes.

§ 4 Damage and transport damage
(1) Should a product arrive damaged within the mystery box, the general warranty rights pursuant to § 437 BGB shall apply exclusively.
(2) However, an exchange or cancellation of the entire Mystery Box remains excluded. Only the defective individual item will be replaced, provided a defect can be proven.

§ 5 Acceptance of the conditions
(1) By purchasing the Mystery Box, the customer confirms that they have read and accepted these terms and conditions.
(2) A subsequent objection to the nature of the content or its randomness is excluded.

Return address

The return address does not correspond to the sender's address and is not identical to the address stated in the legal notice .

Returns are only possible after prior notification of cancellation .
The specific return address will only be provided to the customer upon request after successful registration of the cancellation .

Please note:

Unannounced returns will not be accepted.
Packages sent to the sender's address or any other address not explicitly communicated cannot be accepted .
In such cases , no liability is accepted for loss or return shipping costs .

We therefore ask you to contact us before any return in order to obtain the correct return address.

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Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To:
100MilesTooFast UG (limited liability)
Email: info@100milestoofast.de

I/We (* ) hereby revoke the contract concluded by me/us (* ) for the purchase of the following goods (*):

Ordered on ( ) / received on ( ): ___________________________
Consumer name(s): ___________________________
Address of the consumer(s): ________________________
Signature of consumer(s) (only for notifications on paper): __________________
Date: __________________

(*) Delete as appropriate.